Frequently Asked Questions
Everything you need to know about your ARNE order.
How long does shipping take within the UK?
We offer Standard Delivery which typically takes 3-5 working days, and Next Day Delivery for orders placed before 4 PM Monday through Friday.
What is your return policy?
You can return any unworn items in their original packaging within 28 days of purchase for a full refund or exchange.
How do I know which size to order?
Most of our items fit true to size for a slim, contemporary silhouette. We recommend checking the specific size guide located on each product page for exact measurements.
Do you ship internationally?
Yes, we ship to a wide range of international destinations. Shipping costs and delivery times will be calculated at checkout based on your location.
Can I track my order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to follow your parcel's journey.
What payment methods do you accept?
We accept all major credit and debit cards, as well as PayPal, Apple Pay, and Buy Now Pay Later options via Klarna.